# Signal Schools Documentation

## Docs

- [Creating & Managing Action Plans](https://signalschools.co.uk/docs/action-plans/creating-managing.md): A step-by-step guide to creating action plans in Signal, including AI-assisted drafting, linking incidents, scheduling reviews, and completing plans.
- [Monitors & Check-ins](https://signalschools.co.uk/docs/action-plans/monitors.md): Set up scheduled check-ins within action plans to track student progress. Learn how monitors work, how to record check-ins, and how they appear on your dashboard.
- [Action Plans](https://signalschools.co.uk/docs/action-plans/overview.md): Action plans in Signal are structured intervention plans for students — behaviour plans, SEN support, medical care plans, and more. Learn how they work, what they include, and how to track progress.
- [AI Assistant](https://signalschools.co.uk/docs/ai-features/ai-assistant.md): Ask questions about your school's safeguarding data using Signal's AI Assistant. Get instant answers to simple queries or request in-depth research on complex questions.
- [AI Incident Analysis](https://signalschools.co.uk/docs/ai-features/ai-in-incidents.md): Signal's AI analyses incident descriptions to suggest categories, agencies, and policies, and generates summaries of a student's incident history.
- [AI in Signal](https://signalschools.co.uk/docs/ai-features/overview.md): Signal uses AI throughout the platform to reduce workload, surface patterns, and help staff make better-informed safeguarding decisions.
- [Your Dashboard](https://signalschools.co.uk/docs/dashboard/overview.md): The dashboard is your central hub for safeguarding activity. See what needs your attention as soon as you log in.
- [Document Analysis](https://signalschools.co.uk/docs/documents/document-analysis.md): Signal's AI automatically analyses uploaded documents, extracting text and generating summaries so you can quickly understand their contents.
- [Documents](https://signalschools.co.uk/docs/documents/overview.md): Upload and manage documents for students in Signal. Attach reports, letters, assessments, and photos to student profiles, incidents, and transfers.
- [Demo & Subscriptions](https://signalschools.co.uk/docs/getting-started/demo-subscriptions.md): Understand what the Signal demo gives you, how to explore it, and how to move to a paid subscription.
- [Setting Up Your School](https://signalschools.co.uk/docs/getting-started/initial-setup.md): A step-by-step guide to configuring Signal for your school, including year groups, categories, locations, agencies, staff, policies, alerts, and MIS integration.
- [Logging In & Authentication](https://signalschools.co.uk/docs/getting-started/login-authentication.md): Learn how to log in to Signal using passkeys or email one-time codes, set up your devices, and troubleshoot common authentication issues.
- [MIS Integration](https://signalschools.co.uk/docs/getting-started/mis-integration.md): Connect Signal to your Management Information System (MIS) to automatically sync student, staff, contact, and attendance data.
- [Recording Your First Incident](https://signalschools.co.uk/docs/getting-started/your-first-incident.md): A complete walkthrough for recording your first safeguarding incident in Signal, from start to finish.
- [Frequently Asked Questions](https://signalschools.co.uk/docs/help/faqs.md): Answers to common questions about using Signal, covering accounts, incidents, students, AI features, transfers, and permissions.
- [Troubleshooting](https://signalschools.co.uk/docs/help/troubleshooting.md): Solutions to common issues with login, MIS sync, incidents, transfers, and browser compatibility in Signal.
- [Collaboration & Communication](https://signalschools.co.uk/docs/incidents/collaboration.md): Use comments and @mentions on incidents to coordinate safeguarding responses, share updates, and keep a clear audit trail of communication.
- [Custom Fields](https://signalschools.co.uk/docs/incidents/custom-fields.md): Configure custom fields that appear on incident forms based on categories, student groups, or student properties like SEN status and pupil premium.
- [Reporting via Email](https://signalschools.co.uk/docs/incidents/email-drafts.md): Staff can report safeguarding concerns by emailing your school's dedicated Signal address. Learn how email drafts work and how to review and publish them.
- [Managing Incidents](https://signalschools.co.uk/docs/incidents/managing-incidents.md): Search, filter, view, edit, and manage safeguarding incidents in Signal. Learn about edit history, visibility exclusions, and document management.
- [Understanding Incidents](https://signalschools.co.uk/docs/incidents/overview.md): Incidents are the foundation of safeguarding in Signal. Learn what they are, what information they capture, and how they fit into your school's safeguarding workflow.
- [Recording an Incident](https://signalschools.co.uk/docs/incidents/recording-incidents.md): A step-by-step guide to recording a new safeguarding incident in Signal, from writing the description to reviewing AI suggestions and saving.
- [Setting Up Agencies](https://signalschools.co.uk/docs/incidents/setting-up-agencies.md): Configure the external agencies your school works with for safeguarding — social services, police, CAMHS, and more. Link agencies to incidents when they are involved.
- [Setting Up Categories](https://signalschools.co.uk/docs/incidents/setting-up-categories.md): Configure the incident categories your school uses to classify safeguarding concerns. Learn how to add, edit, and manage categories.
- [Setting Up Locations](https://signalschools.co.uk/docs/incidents/setting-up-locations.md): Configure the locations your school uses to record where safeguarding incidents occurred. Track patterns by place to identify areas of concern.
- [Welcome to Signal](https://signalschools.co.uk/docs/index.md): Documentation for Signal, the AI-powered safeguarding platform for UK schools.
- [Creating Reports](https://signalschools.co.uk/docs/insights/creating-reports.md): Filter, export, and save reports from your safeguarding data. Download Excel files, save report configurations for reuse, and share chart images.
- [Insights & Reporting](https://signalschools.co.uk/docs/insights/overview.md): Use interactive charts and filters to analyse safeguarding trends, spot patterns, and generate reports for Ofsted, governors, and local authorities.
- [Audit Logs](https://signalschools.co.uk/docs/more-features/audit-logs.md): Track all system activity with comprehensive audit logs for internal accountability.
- [Parent Mode](https://signalschools.co.uk/docs/more-features/parent-mode.md): Hide sensitive information during parent and carer meetings with Parent Mode.
- [Subject Access Requests](https://signalschools.co.uk/docs/more-features/subject-access-requests.md): Handle GDPR subject access requests with AI-assisted redaction and automated data packaging.
- [Multi-Academy Trusts](https://signalschools.co.uk/docs/more-features/trusts.md): How Signal supports multi-academy trusts (MATs) with cross-school oversight, trust roles, and dual-role access.
- [Adding Policies](https://signalschools.co.uk/docs/policies/adding-policies.md): How to upload, categorise, and manage your school's safeguarding policy documents in Signal, including bulk import and version updates.
- [Safeguarding Policies](https://signalschools.co.uk/docs/policies/overview.md): Upload your school's safeguarding policy documents to Signal and let AI automatically match relevant policies to incidents, ensuring staff follow the correct procedures every time.
- [Policies in Incidents](https://signalschools.co.uk/docs/policies/policies-in-incidents.md): How Signal's AI automatically matches your school's safeguarding policies to incidents, giving staff instant access to the right guidance.
- [Staff Incidents](https://signalschools.co.uk/docs/staff-incidents/overview.md): Understand how staff incidents work in Signal — recording concerns or allegations involving staff members with restricted access for Owner, DSL, and Deputy DSL roles.
- [Recording & Managing Staff Incidents](https://signalschools.co.uk/docs/staff-incidents/recording-managing.md): Step-by-step guide to creating, viewing, editing, and commenting on staff incidents in Signal.
- [Staff Incident Categories](https://signalschools.co.uk/docs/staff-incidents/staff-categories.md): Set up and manage the categories used to classify staff incidents, separately from student incident categories.
- [Managing Staff Members](https://signalschools.co.uk/docs/staff/managing-staff.md): Add, invite, edit, and remove staff members in your school's Signal account.
- [Roles & Permissions](https://signalschools.co.uk/docs/staff/overview.md): Understand Signal's role system and how it controls what each staff member can see and do.
- [Staff Groups](https://signalschools.co.uk/docs/staff/staff-groups.md): Create and manage Staff Groups to control access and route alert notifications to the right people.
- [Adding & Editing Students](https://signalschools.co.uk/docs/students/adding-editing.md): Learn how to add students to Signal manually or through MIS sync. Edit details, manage contacts, and archive or restore student records.
- [Student Records](https://signalschools.co.uk/docs/students/overview.md): Student profiles are the central place for safeguarding information. Learn how student records work in Signal.
- [Student Profile & Timeline](https://signalschools.co.uk/docs/students/profile-timeline.md): The student profile is the central hub for a child's safeguarding information — personal details, incidents, documents, contacts, attendance, action plans, and a chronological timeline.
- [Student Groups](https://signalschools.co.uk/docs/students/student-groups.md): Organise students into meaningful groups for filtering, alerts, reporting, and access control.
- [Creating a Transfer](https://signalschools.co.uk/docs/transfers/creating-transfers.md): Step-by-step guide to sending outgoing transfers and requesting incoming transfers for safeguarding records.
- [Managing Transfers](https://signalschools.co.uk/docs/transfers/managing-transfers.md): Receive incoming transfers, review their contents, track outgoing transfers, resend notifications, and manage your establishments directory.
- [Student Transfers](https://signalschools.co.uk/docs/transfers/overview.md): Securely transfer safeguarding records when students move schools. All transfers go through your establishments directory.
- [Alerts](https://signalschools.co.uk/docs/workflows/alerts.md): How workflow-triggered alerts notify staff about safeguarding concerns. Learn where alerts appear, how email delivery works, and how to manage your alerts.
- [Parent Emails](https://signalschools.co.uk/docs/workflows/emails.md): Automatically notify parents when incidents are logged. Configure email templates with placeholders, include custom field values, and optionally require DSL review before sending.
- [Workflows](https://signalschools.co.uk/docs/workflows/overview.md): Automate your school's safeguarding response with workflows. Define triggers based on incident criteria and set up actions to alert staff, email parents, or restrict visibility — all without manual follow-up.
- [Student Restrictions](https://signalschools.co.uk/docs/workflows/student-restrictions.md): Automatically restrict who can view sensitive incidents using workflow actions. Protect confidential cases by excluding specific staff or Staff Groups from seeing the incident.
- [Working Schedules](https://signalschools.co.uk/docs/workflows/working-schedules.md): Control when email alert notifications are delivered to staff by setting up working schedules. Prevent staff from being disturbed outside school hours.