> ## Documentation Index
> Fetch the complete documentation index at: https://signalschools.co.uk/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Parent Mode

> Hide sensitive information during parent and carer meetings with Parent Mode.

## What is Parent Mode?

Parent Mode is a privacy toggle designed for use during face-to-face meetings with parents or carers. When activated, sensitive safeguarding information is hidden from the screen, allowing you to reference a student's record without accidentally exposing confidential details.

<Frame>
  <img src="https://mintcdn.com/signalschools-02f5aab3/sppl4yon0J8yThcC/more-features/parent-mode-toggle.png?fit=max&auto=format&n=sppl4yon0J8yThcC&q=85&s=effae33f9bf613fcd9966cd7dc8c15cf" alt="The Parent Mode toggle (eye icon) in the top corner of a student's profile detail view" width="1440" height="900" data-path="more-features/parent-mode-toggle.png" />
</Frame>

## When to use Parent Mode

Parent Mode is useful when you need to:

* Discuss a student's progress during a parent meeting while Signal is open on screen
* Share your screen during a virtual meeting with parents
* Reference records at your desk when parents or visitors are nearby

## How it works

<Steps>
  <Step title="Activate Parent Mode">
    Open the student's profile detail view and toggle Parent Mode on. Sensitive information is immediately hidden.
  </Step>

  <Step title="Use Signal during your meeting">
    Navigate Signal as normal. Incidents in hidden categories and edit history are concealed from view.
  </Step>

  <Step title="Deactivate when finished">
    Toggle Parent Mode off from the student's profile detail view to return to the full view with all information visible.
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/signalschools-02f5aab3/sppl4yon0J8yThcC/more-features/parent-mode-comparison.png?fit=max&auto=format&n=sppl4yon0J8yThcC&q=85&s=f3aed4822a1f8a32c65a6e793d7aee3d" alt="A side-by-side comparison of a student's incident list in the normal view and in Parent Mode, where an incident in a hidden category no longer appears" width="2344" height="576" data-path="more-features/parent-mode-comparison.png" />
</Frame>

## What is hidden?

When Parent Mode is active:

* **Incidents in hidden categories** — any incidents belonging to categories marked "Hide in parent mode" are hidden from the student's profile
* **Edit history** — the edit history of incidents is hidden, so only the current version is visible

## Configuring hidden categories

You can control which categories are hidden in Parent Mode from **Settings > Categories**. Each category has a "Hide in parent mode" option that determines whether incidents in that category are concealed when Parent Mode is active.

This gives you fine-grained control over what parents see. For example, you might choose to hide sensitive categories such as child protection or staff conduct, while leaving general behaviour or attendance categories visible.

<Tip>
  Toggle Parent Mode on **before** the parent arrives or joins the meeting. This ensures no sensitive information is visible at any point during the conversation.
</Tip>

## Important notes

* Parent Mode affects only your current view — it does not change what other staff members see
* No data is deleted or modified — everything is still there when you turn Parent Mode off
* Parent Mode is available to all roles