> ## Documentation Index
> Fetch the complete documentation index at: https://signalschools.co.uk/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Create Reminder
> Automatically add a follow-up reminder to an incident when it matches a workflow — so recurring safeguarding checks never depend on someone remembering.
The **Create Reminder** action on a [workflow](/docs/workflows/overview) adds a follow-up [reminder](/docs/reminders/overview) to an incident whenever it matches the workflow's trigger criteria. It is ideal for the routine "always do this next" steps — reviewing high-priority cases after a week, or checking in a set number of days after a particular type of event.
## How it works
When an incident (or an [event](/docs/events/overview) added to an incident) matches the workflow's triggers, the Create Reminder action adds a reminder to that incident automatically. It appears in the incident's Reminders section and in the assigned person's due reminders, exactly like a reminder added by hand.
## Configuring the action
When you add a Create Reminder action to a workflow, you set:
* **Description** — the text of the reminder, e.g. "Review this case with the safeguarding team".
* **Due (days after incident)** — how many days after the incident (or event) date the reminder is due. For example, `7` sets the due date one week later.
* **Assign To** — choose **DSLs** (the default) so it becomes a task for the safeguarding team, or **Incident Creator** to assign it to the person who created the incident.
## When it runs
The Create Reminder action runs whenever the workflow matches:
* When a **new incident** is recorded that matches the triggers.
* When an **event** is added to an incident and matches an event-based trigger — with the due date calculated from the event's date.
Combine Create Reminder with an [Alert Users](/docs/workflows/alerts) action so the right people are both notified now and reminded to follow up later.