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The AI Assistant is available to staff with the Owner, DSL, or Deputy DSL role.
The AI Assistant is a chat interface where you can ask questions about your school’s safeguarding data in plain English. Whether you need a quick count of incidents or an in-depth analysis of patterns across a student’s history, the assistant finds the answers for you.

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Accessing the AI Assistant

Click the AI Assistant button in the sidebar footer to open the chat. The assistant opens as a dedicated view where you can type your questions and see responses in real time.

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Simple queries

For straightforward questions, the assistant looks up your school’s data and responds instantly. Example questions:
  • “How many incidents were logged last term?”
  • “Which students have more than 5 incidents this year?”
  • “Show me all incidents in the Physical category from January”
  • “How many incidents involved social services this academic year?”
The assistant queries your school’s records directly and returns the answer in a clear, readable format.

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Deep research

For complex questions that require analysis across multiple data sources, the assistant conducts a multi-step research process. Example questions:
  • “What patterns do you see across Year 7 incidents this term compared to last term?”
  • “Analyse the relationship between attendance and safeguarding incidents for students in the SEN group”
  • “Produce a summary of all concerns involving the Jones family over the past two years”
When the assistant carries out deep research, it:
  1. Gathers data across incidents, attendance records, policies, and action plans.
  2. Analyses the information, looking for patterns, trends, and connections.
  3. Produces a detailed report with findings and relevant context.
You can see progress steps as the assistant works through its analysis, so you know what it is doing at each stage.

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Student scoping

You can focus the AI Assistant on a specific student to ask questions about that child’s history and situation. When student scoping is active, all your questions are answered in the context of that student’s records. This is ideal for:
  • Preparing for a meeting about a specific child
  • Reviewing a student’s safeguarding timeline
  • Understanding the full picture before making a referral

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Conversation history

Your conversations with the AI Assistant are saved automatically. You can return to previous conversations to revisit findings, continue a line of enquiry, or reference earlier research.
  • Starting a new conversation — click the new conversation button to begin a fresh session.
  • Continuing an existing one — select a previous conversation from your history to pick up where you left off.

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Tips for getting the best results

Instead of “Tell me about incidents,” try “How many Neglect incidents were logged for Year 3 students this term?” The more specific your question, the more precise the answer.
When preparing for a meeting or case review about a specific student, turn on student scoping. This focuses every response on that child’s records and gives you a more targeted analysis.
The assistant remembers the context of your conversation. You can ask follow-up questions to dig deeper into the data — “Break that down by category” or “Which of those students also have an active action plan?”
If you need a report for governors, Ofsted preparation, or a multi-factor analysis, frame your question to ask for a detailed breakdown. The assistant will gather data from across the platform and produce a comprehensive response.
The AI Assistant can only access data within your school’s account. It cannot see records from other schools or access information outside Signal.