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Event types and their groupings are configured in Settings. Setting them up to match your school’s language and processes means staff record events consistently and your Insights reports stay meaningful.
You need the Deputy DSL, DSL, School Admin, or Owner role to manage event types and groupings.

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Groupings and types

Events are organised in two levels:
  • An event grouping is a broad heading, such as Social Care Involvement, Disciplinary Actions, or External Agency Contact.
  • An event type sits inside a grouping — for example, CP core group meeting under Social Care Involvement, or Suspension under Disciplinary Actions.
Every school starts with a default set of groupings and types covering the most common safeguarding events. You can adjust these at any time.
Event settings page listing event types under their groupings, with Add Grouping and per-row actions

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Managing event groupings

1

Go to Settings

Open Settings from the sidebar and select Events.
2

Add a grouping

Click Add Grouping in the top right. Give it a clear Name and an optional Description, then save.
3

Edit or archive a grouping

Each grouping row has icon buttons to Edit grouping and Archive grouping. Archiving hides the grouping from the options staff see when recording new events; events already recorded under it are not affected. Turn on Show archived to see and Restore archived groupings.

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Managing event types

1

Add an event type

On a grouping row, click the Add event type (+) button. Give the type a Name, an optional Description, and confirm its Grouping. Then set Can cover several children to match how the event works in your school — see below.
2

Edit or archive

Use the Edit icon to rename a type, move it to a different grouping, or change whether it can cover several children. Use the Archive icon to remove a type you no longer use from the options offered for new events, without affecting events already recorded.

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Events that cover several children

Some things happen once and cover several children. A referral to social care naming two siblings is one referral, and a multi-agency meeting about a family is one meeting. Other things happen once per child. Each suspended pupil serves their own suspension, with their own dates and their own return meeting, so two suspended children are two suspensions. The Can cover several children switch on each event type says which kind it is:
  • On — one record can name several children. Staff tick everyone it applies to and Signal saves a single event. Use this for referrals, meetings, and agency contact.
  • Off — each child gets their own record. When staff tick several children, Signal creates a separate event for each, so each can carry its own dates.
The Edit event type dialog for Suspension, with the "Can cover several children" switch turned off and its helper text highlighted
Your school starts with this set sensibly — suspensions and permanent exclusions are per-child, everything else is shared — so you only need to change it if your processes differ.
Not sure which to pick? Ask yourself whether two children would ever need different dates for the same event. If they would, turn the switch off.
Changing this setting affects new events only. Events already recorded keep the children they were saved with.

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How this affects your reports

This setting is what keeps your counts honest, so it is worth getting right for suspensions in particular. Asking “how many suspensions were recorded this term?” counts events. Asking “how many children were suspended?” counts children. Both numbers are correct, and they will differ when one event covers siblings — so check which question a report is answering before quoting a figure.
Use the Search events… box to find a grouping or type quickly when your list is long.
Archiving a type or grouping is safe and reversible — it only controls what staff can choose when recording new events. Historic events remain on their incidents and in your reports.