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Every student in your school has a profile in Signal. This profile is the central place to see everything related to that child — their personal details, incidents, documents, groups, contacts, and more.
Student profile page showing student details, groups, family, and events, with the section tabs

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What a student profile contains

Each student record includes:
  • Personal details — name, date of birth, and unique identifiers
  • Demographic information — ethnicity, language, and other relevant details
  • Year group and class — where the student sits in your school’s academic structure
  • SEN status — whether the student has Special Educational Needs
  • Pupil Premium status — whether the student receives Pupil Premium funding
  • MIS sync status — if connected to an MIS, whether the record is synced automatically
The student profile page brings together all safeguarding activity for that child in one place across a set of tabs — Profile, Contacts, Incidents, Insights, Attendance, Documents, and Plans. See Student profile & timeline for what each one holds.
Students has two views, switched with the Overview and List buttons at the top right. This page describes the List — the roster, for when you want a specific child. The Student Overview shows a whole class as cards, for when you want to see who needs attention.

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Contacts and guardians

Parents, carers, and other guardians are linked to student records. Each contact includes:
  • Name and relationship to the student (for example, Mother, Father, Guardian)
  • Phone number and email address
  • Whether they are a primary contact
Contacts can be synced automatically from your MIS or added manually. Having up-to-date contact information in Signal means it is always available when you need it during a safeguarding concern.

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Year groups and classes

Year groups represent your school’s academic structure — from Reception through to Year 13. Each year group contains one or more classes (also called forms), such as 7A, 7B, or 8Red. Students are assigned to both a year group and a class. This structure is used for filtering throughout Signal — in incident lists, insights, alert rules, and student searches.
Year groups and classes can be synced from your MIS (Arbor, Bromcom, or Wonde) or created and managed manually in Settings > Academic Years, using the Add Year and Add Class buttons.

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Student status

Students can be either active or archived:

Active students

Students currently at your school. They appear in all lists, searches, and reports by default.

Archived students

Students who have left the school. Archiving preserves the full safeguarding history while removing the student from active lists. Archived records remain available for transfers or subject access requests.
Archiving a student does not delete any data. Their incidents, documents, and full history are preserved and can still be viewed under Students → Archived. If your school has no MIS connected, you can restore an archived pupil to the active roll.

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How students get into Signal

There are two ways to add students to your Signal account:
Add students one at a time by entering their details directly. This is useful for small numbers of students or when you need to add someone quickly.
If your school uses Arbor, Bromcom, or Wonde, Signal can sync student data automatically. Names, dates of birth, academic years, classes, contacts, and attendance data are all kept up to date without manual effort. Set up the integration in Settings > Integrations.

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Next steps

Adding & Editing Students

Step-by-step instructions for adding students manually or via MIS sync.

Student Groups

Organise students into groups for filtering, alerts, and reporting.

Profile & Timeline

Explore a student’s full safeguarding timeline.