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The student profile page is the central place to see everything related to a child’s safeguarding record. From here you can view their personal details, browse their incident history, manage documents, review contact information, check attendance, and access action plans.

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Profile tabs

The student profile is organised into seven tabs, each showing a different aspect of the student’s record.

Profile

Personal details, demographics, year group, class, SEN status, and Pupil Premium eligibility.

Contacts

Parent and carer information, including relationships, phone numbers, and email addresses.

Incidents

All incidents linked to this student, including both incidents where the student is the main subject and incidents where they are a linked student.

Timeline

A chronological safeguarding history across all activity related to this student — incidents, comments, documents, and actions displayed in date order.

Attendance

Attendance data synced from your MIS, used by Signal’s AI for pattern analysis and trend identification.

Documents

The student’s document library. Upload, view, and manage files such as reports, letters, assessments, and photos — independent of any specific incident.

Action Plans

Linked action plans for this student, including active and completed plans with their associated monitors and review history.

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Timeline

The timeline provides a chronological history of all safeguarding activity related to the student. Each entry shows the date, a summary of the activity, the categories involved, and who created the record. The timeline makes it easy to see the full picture at a glance — you can quickly identify patterns, escalating concerns, or gaps in reporting without reading each incident individually.
Use the timeline to prepare for meetings or case reviews. Scrolling through a student’s history in chronological order helps you spot trends and build a clear narrative of concerns over time.

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Student restrictions

Student restrictions control which staff members can view a specific student’s records. When a restriction is applied, only the staff members you specify can see that student’s profile, incidents, and documents. All other staff — regardless of their role — are prevented from accessing the record.
Only staff with the DSL role can apply or manage student restrictions.

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Adding a restriction

1

Open the student's profile

Navigate to the student whose records you want to restrict.
2

Go to restriction settings

Select the restriction option on the student’s profile page.
3

Select permitted staff

Choose which staff members should be able to view this student’s records. Only the staff you select will have access.
4

Save

Click Save to apply the restriction. The change takes effect immediately.

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When to use restrictions

Use restrictions when a safeguarding case is particularly sensitive — for example, if a staff member’s child is involved, or if the case involves allegations against a member of school staff. Restricting access ensures only those directly involved can view the record.
If a student is closely connected to a staff member (for example, a staff member’s own child), you may want to restrict access so that the connected staff member cannot view safeguarding records about that child through Signal.
Restrictions are powerful — they override normal role-based access. Make sure you include all relevant DSLs and Deputy DSLs in the permitted list, or they will lose visibility of the student’s records.

Adding & Editing Students

Add students manually or through MIS sync.

Student Groups

Organise students into groups for filtering, alerts, and reporting.