Skip to main content
Managing staff requires the Owner, DSL, or Admin role. If you do not see the staff management options, check your role with your school’s Signal administrator.

​
Adding a new staff member

1

Open staff management

Navigate to Settings and select Staff from the sidebar.
2

Click Add Staff

Select the Add Staff button at the top of the staff list.
3

Enter their details

Fill in the staff member’s name and email address. Choose the appropriate role from the dropdown.
4

Save

Click Save to add the staff member to your school’s account.

​
Inviting staff via email

After adding a staff member, you can send them an email invitation. The invitation contains a link that lets them set up their account and register a passkey for secure, passwordless login.
Staff do not need to be invited immediately. You can add them to the system first and send the invitation later when they are ready to start using Signal.

​
Viewing the staff list

The staff list shows all staff members in your school’s Signal account. You can:
  • Search by name or email to find a specific person quickly.
  • Filter by Staff Group to see members of a particular group (for example, the Safeguarding Team).

​
Editing staff details

To update a staff member’s information or change their role:
1

Find the staff member

Use the search bar or scroll through the staff list to locate the person.
2

Open their profile

Click on their name to open their staff profile page.
3

Make your changes

Update their name, email, or role as needed.
4

Save

Click Save to apply the changes.
Changing a staff member’s role takes effect immediately. If you downgrade someone from DSL to Viewer, they will lose access to staff incidents and settings straight away.

​
Staff profile page

Each staff member has a profile page showing:
  • Their name, email address, and current role
  • The Staff Groups they belong to
  • Their account status

​
Removing a staff member

When a staff member leaves your school or no longer needs access, you can remove them. The UI shows this as Remove Staff from School — this is a permanent removal from your school’s account, not a soft deactivation. Historical activity (such as incidents they created or comments they made) is preserved.
1

Open their profile

Navigate to the staff member’s profile page.
2

Remove

Click Remove Staff from School and confirm the action.
Removing a staff member does not delete any data. Their name still appears on incidents and comments they contributed to, maintaining your audit trail.

Roles & Permissions

Understand what each role can see and do.

Staff Groups

Organise staff into groups for access control and alert routing.