Where documents live
Documents appear in three places across Signal, each serving a different purpose.Student document library
Every student profile includes a dedicated document library. You can upload files here that relate to the student but are not tied to a specific incident — school reports, medical letters, assessment results, court orders, or photos. The document library gives you a single place to find everything about a student, without having to search through email or shared drives.Incident attachments
When you record an incident, you can attach files as supporting evidence. Common attachments include photographs of injuries, screenshots of online activity, scanned letters from parents, or notes from meetings. Incident attachments are stored with the incident record and are visible to anyone who has access to that incident.Transfer documents
When you transfer a student’s records to another school, you can include documents from their library and their incident attachments. This ensures the receiving school has the full picture.Supported file formats
Signal accepts a wide range of file formats, up to a maximum file size of 55 MB per file:- PDF documents
- Images — JPEG, PNG, and other common image formats
- Office documents — Word, Excel, and PowerPoint files
Uploading documents
Upload your files
Click Upload and select one or more files from your device. You can upload multiple files at once.
Viewing and managing documents
You can open any document directly in Signal to view its contents. PDF files and images display inline, so you do not need to download them first. To remove a document, open it and select the delete option. Deleted documents are permanently removed.AI document analysis
Signal’s AI can automatically analyse uploaded documents — extracting text, generating summaries, and highlighting key information. This is especially useful for scanned documents or lengthy reports.Document Analysis
Learn how AI reads and summarises your uploaded documents.