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Uploading your school’s policies to Signal ensures that staff have easy access to the right guidance and that the AI can match policies to incidents automatically. This page covers how to add, update, and organise your policies.
You need the DSL or Owner role to manage policies.

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Adding a single policy

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Import from web page

If your policies are already published on your school website, you can add several at once with Import from web page. Instead of uploading files one by one, Signal scrapes a web page you point it at and finds the policy PDFs linked from it.
This is especially useful when first setting up Signal or when updating your full policy suite at the start of a new academic year.
Import Policies from Web Page dialog with a school policies URL entered, ready to analyse

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Replacing a policy document

When a policy is updated — for example, after an annual review — you can replace the document with a new version.
Clicking a policy’s name in the list downloads the document — it does not open the edit form. Use the ⋯ actions menu to edit a policy.
Replacing a policy document does not affect any incidents that were previously matched to it. Past incidents retain their original policy references.

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Policy Types and when to use each

Choosing the right Policy Type helps Signal organise your policy library and improves the accuracy of AI matching.
Your combined child protection and safeguarding policy and managing allegations procedures. Referenced for concerns involving abuse, neglect, or significant harm, and checked against Keeping Children Safe in Education and Working Together to Safeguard Children in AI reviews.
Staff codes of conduct and low-level concerns procedures. Relevant when incidents involve staff conduct, and checked against the staff conduct expectations in Keeping Children Safe in Education.
Recruitment, vetting, and checking procedures. Checked against the safer recruitment requirements in Keeping Children Safe in Education.
Procedures for children who go missing from education. Checked against the Children Missing Education statutory guidance.
Allergy safety and allergen management procedures. Checked against the Allergy Safety in Schools statutory guidance.
Policies covering behaviour management, exclusions, rewards, and sanctions. Relevant when incidents involve behavioural concerns, and checked against Behaviour in Schools and the Suspension and Permanent Exclusion guidance.
Attendance policies. Relevant when incidents involve persistent or unexplained absence, and checked against Working Together to Improve School Attendance.
Anti-bullying policies and peer-on-peer abuse guidance. Matched to incidents involving bullying, harassment, or intimidation.
Online safety, acceptable use, filtering, and monitoring policies. Matched to incidents involving online concerns, social media, or technology misuse.
SEND policies, accessibility plans, and SEND information reports. Relevant when incidents involve students with special educational needs and disabilities, and checked against the SEND Code of Practice.
Inclusion, equality, and diversity policies. Matched when incidents involve discrimination, accessibility, or equalities-related concerns, and checked against the Equality Act 2010 advice for schools.
Any policy that does not fit the types above. Use this for specialist or cross-cutting policies that cover unique areas. Policies of this type cannot be AI-reviewed, as no government guidance is mapped to them.

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Supported file formats

Signal supports these document formats only:
  • PDF (.pdf)
  • Microsoft Word (.doc, .docx)
Keep your policies up to date. Replace documents whenever a policy is revised. The AI matches against the current version, so outdated documents may lead to outdated guidance being shown to staff.
Upload all relevant school policies. The more policies Signal has access to, the better it can match the right guidance to each incident. Include your core safeguarding policy, behaviour policy, online safety policy, and any specialist policies your school uses.