Locations record where an incident happened. Tracking locations helps your school identify patterns — for example, if a disproportionate number of concerns arise in a particular area of the school grounds.
You need the DSL or Owner role to manage locations.
Managing locations
Go to Settings > Locations to view and manage your school’s locations.
Adding a new location
Editing locations
Click on an existing location to change its name. Changes take effect immediately and are reflected wherever the location appears.
Archiving locations
If a location is no longer relevant — for example, a temporary building has been removed — you can archive it. Archiving removes the location from the selection list for new incidents, but existing incidents that use the location retain it in their records. Archived locations can be restored if needed.
Tips for setting up locations
Include off-site and online locations. Not all incidents happen on school premises. Add locations like “Off-site”, “Online”, or “Home” to cover concerns that arise outside the school environment.
Use consistent naming. Agree on standard names for locations across your school. For example, decide whether you will use “Playground” or “Outdoor Play Area” and stick with it. Consistent naming makes filtering and reporting more accurate.
Be specific enough to be useful. If your school has multiple buildings or distinct areas, list them separately. “East Wing Corridor” is more useful for spotting patterns than a generic “School Building”.
Keep the list manageable. Aim for a list that covers all the areas where incidents realistically occur without being so long that staff struggle to find the right option. You can always add more locations as needed.
